Contact
Last updated 29 October 2026
Trifta is operated by Taslina Nazar, trading as Trifta, a sole proprietor based in India.
Customer Support
For order issues, disputes, refund questions, or help with your account:
Email: support@trifta.in
Response time: within 24 hours on business days (Monday to Friday)
For the fastest resolution of a specific order, open the order in the app and tap Report a problem - this attaches the full order history to the ticket automatically.
Privacy and Data Requests
For access, correction, or deletion of your personal data under the Digital Personal Data Protection Act, 2023, contact our Grievance Officer:
Grievance Officer: Taslina Nazar
Email: privacy@trifta.in
Response time: within fifteen (15) business days
Press and Media
For press enquiries, interviews, or logo/brand assets: press@trifta.in
Business and Partnerships
For partnership proposals, collaborations, or wholesale enquiries: hello@trifta.in
Legal and Compliance
For legal notices, regulatory correspondence, or law enforcement requests: legal@trifta.in
Postal Address
For physical correspondence, please email support@trifta.in first so we can provide the current registered address.
Social
What Not to Email
- Account login help - use the Forgot password link in the app.
- Payment card details or bank account numbers - we will never ask for these over email.
- One-time passwords (OTPs) - we will never ask for these.